FAQS
What are the benefits of auto detailing my
vehicle?
Auto detailing is probably the best and most
valuable maintenance program for your vehicle.
Car detailing is an important single process that
covers a wide variety of techniques and products
which, to get the best results, require considerable
skill to apply. It is considered an efficient renovation and protection of the various
surfaces of a vehicle to keep it working in good condition.   
Benefits of Auto
Detailing

Where do you do this?
We are located at 726 Garth Brooks Blvd, Yukon OK 73099.
We also offer mobile service, so we can do your auto detailing at your home or
office, as long as our work space is not inhibited by such things as low hanging tree
branches, parked cars or anything else that limits access to our van or to your
vehicle.  Our unit is completely self-contained - we bring our own water, power and
supplies,
there are no hidden costs.

And with our
Eco-Friendly auto detailing system, you don't have to worry about
anything harming the environment.

Is steam better than soap and water?
Yes. Below are just some of the reasons.

    Steam is a powerful de-greaser, without the need for chemicals
    Steam disinfects, without the need for chemicals
    Steam sanitizes, without the need for chemicals
    Uses much less water (as little as 1 gallon per hour)
    No residual soap left behind

How long does it take to detail my car?
A FULL DETAIL, typically requires 5-6 hours, while an INTERIOR or EXTERIOR ONLY
DETAIL requires only around 4-5 hours. Please allow more time for pickup trucks
and SUVs. We will give you a better timeframe once we complete your pre-cleaning
inspection.

How often should a vehicle be detailed?
At least once per year. Detailing has proven to be effective in getting you a better
resale/trade-in price.  So, if you are planning on selling/trading your car, make sure
to have it detailed within a week of selling/trading it.

It is usually when selling a vehicle that most people consider detailing. But, by that
time (an average of 5 years) the vehicle has too much wear and tear to restore it to
a like new condition. That's why we urge our customers to think of auto detailing as
a maintenance program the same as changing the fluids, getting a tune-up or
rotating the tires. Most people don't realize that in most cases, it is less expensive
to replace the engine than to replace a "factory paint job"! We recommend at least
2 to 5 times a year depending on your driving and car washing habits and how you
store your vehicle. Is it parked inside or outside most of the time? Do you wash it
every other day or maybe only once a month? How do you wash it? Do you spend
so much time in your vehicle that you feel like it's your home? These are just some
of the determining factors that we consider in recommending what maintenance
schedule is best for you.

When is the most critical time to get my car detailed?
Don't forget the winter months are the most crucial time to detail due to the rapid
changes in temperature, road construction, salt and other elements that are
especially hard on your vehicle's exterior. Not to mention that the Magnesium
Chloride they are using on the roads these days is proving to be even more
harmful, than we thought, to the exposed surfaces of your car. While it's easy to
rationalize that "it's just going to get dirty anyway", properly applied sealant is your
only defense! Plus it makes it easier to wash off all that harmful grime. .

What is your service area?
We are located at 726 Garth Brooks Blvd, Yukon, OK 73099. We do mobile auto
detailing in the Oklahoma City area, generally within 25 miles of Yukon, OK.

Do I have to sign a service agreement?
No.  However, for the protection of all parties, we do require you to sign our pre-
cleaning checklist. This checklist points out problem areas of your vehicle, such as a
tear or loose/chipping paint.

Do you service fleet vehicles?
Yes, we would be glad to design a program to meet your specific requirements.

How do I pay?
We accept Visa, MasterCard, American Express, Discover and Cash - no Checks
accepted.

Do you have service packages available if I want my vehicle detailed more
often?
Yes, after your first detailing, we would be glad to design an auto detailing
Maintenance Plan specifically for your vehicle.

What if it rains right after you detail my car?
We monitor the weather daily with N.O.A.A. and if there is inclement weather in the
forecast, we will contact you and give you the opportunity to re-schedule.

What are your hours?
During this season,we schedule appointments between 8:00 am - 6:30 pm
Tuesday through Saturday.  We g
enerally schedule FULL DETAILs at 8:00 am; we
do not schedule FULL DETAILS after 11:00 a.m
.

Do you use harsh chemicals?
No.  All of our cleaners and dressings are eco-friendly.

Can you remove bad odors from my car?
Yes, in most cases . See more info.

Are you insured for any damages caused by you or your equipment?
Dix Auto Detailing is fully insured for any damage caused by its workmanship or
cleaning materials/equipment. Our cleaning materials are
Eco-Friendly meaning non-
toxic, biodegradable, no bleaches or chlorine. We are extremely careful with our
customer's property. We perform a pre-cleaning inspection of the entire vehicle
which highlights any pre-existing problem areas (i.e. tears; worn areas; stains
which have discolored fabrics, leather or vinyl; dents, scratches, cracked or
damaged glass).  We review the inspection form with the customer and have them
sign the form.

How do I make an appointment?
You can call us.

What if I'm running late for my appointment?
When you know you will be delayed, please call us as we may be able to
accommodate you, depending on our schedule any given day. If you are more than
10 minutes late without phoning us, we will consider your appointment a no-show.
Please note there will be an additional fee of $25 for re-scheduling a no-show
appointment.

What happens if I need to re-schedule my appointment or I forget my
appointment?
We would appreciate as much notice as possible if you need to re-shedule.

We send reminders to all appointments the day before, as well as sending you a
text message an hour prior to your appointment.  Please note
there will be an
additional fee of $25 for re-scheduling a no-show appointment.

How do I cancel my appointment?
At least 24 hours is required to cancel an appointment online.  However, if you
know you cannot make your appointment, that you need to cancel, please
call and
let us know.  Please note
there will be an additional fee of $25 for re-scheduling a
no-show appointment.

Could you explain your " surface protection"?
We protect the exterior surfaces with a product that outlasts any wax or oil-based
renewable surface protection and is specially formulated for cars, trucks, yachts,
and boats, even aircraft.

It actually allows the surface to repel dust and dirt; giving your vehicle a high gloss
with long-lasting UV protection. Even tough-to-protect surfaces like rims won't pit
or yellow when protected with this product.

There is no chemical or mechanical action to damage, or alter, the surface being
protected.

Our surface protectant

    provides UV protection

    resists most acids, solvents and alkalis

    provides an electro-static bond to repel airborne dust and dirt

    has no chemical reaction with the surface

    is non-toxic, non-flammable and biodegradable

    is effective on exterior surfaces up to 570°F

    reduces your cleaning and polishing time by 50%


How do I find out what specials or discounts you are offering?
You can go to the specials, discounts, and coupons page;  but the best way to
keep up with our specials and discounts is to join our
mailing list and follow us on
FaceBook.  
Auto  Detailing
Serving Yukon, OK and surrounding areas  
Copyright 2014 DIX Auto Detailing. All rights reserved.                                                                                                                                            Auto Detailing
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726 Garth Brooks Blvd., Yukon, OK  73099                                                                                                                            405-820-1483